Appreciated the time they took. Management is pretty good. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Please note that job advertisements for positions that have been designated bilingual will appear in both English and French on the LCBO website. Common stages of the interview process at LCBO according to 135 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They went over some of the qualifications of the role, which included your availability. Find out what works well at LCBO from the people who know best. Our positions provide an excellent opportunity for retirees, snowbirds, students . she made me nerves and couldn't understand what she is telling. careers. Veuillez slectionner une langue. LCBO policies are designed to support a fair job selection and advancement of the employment process, and to provide a workplace that is free from actual or perceived conflicts of interest and perceptions of bias that arise or may arise from a work relationship between an employee and a member of that employee's immediate family. Name a time you have maintained confidentially. Reporting to the Senior Manager, Process Analysis, you. The interview was basic. Successful grocers will then apply to the Alcohol and Gaming Commission of Ontario for an authorization and enter into a wholesale supply agreement with the LCBO. Bilingualism is required. You sort of learn on-the-go about different products, and some customers might ask you for your recommendations, High-peak times can be intense. Employees also rated LCBO 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities. Typical, what you expect of retail. (There's no progression for fixed terms within their contract) Answered 3 September 2021. We are proud to make the most exceptional quality products from around the world available to our customers. If you are a charismatic, people person, with an outgoing personality and you enjoy interacting with customers from all walks of life, then apply to one of our Customer Service Representative positions in a store close to you. At LCBO|next, we're always exploring new technologies to solve the unique problems that our customers face. Learn more Rating overview Learn more Jobs Part-time The LCBO hiring process is done entirely online. Go to any LCBO with a vintages section and talk to the person there, they should be helpful. Job specializations: IT/Tech. LCBO (@lcbo) Instagram photos and videos lcbo Verified Follow 731 posts 81K followers 375 following LCBO Retail company Liquor Control Board of Ontario. I interviewed at LCBO in Oct 2022. The only pro would have been the pay because its a few dollars over the minimum wage, however, I didn't get any shifts. There is a world of opportunities at the LCBO. YOU MUST BE 19 YEARS OF AGE TO PURCHASE ALCOHOL. This is no ordinary office job. LCBO NEXT An IT co-op providing students with an opportunity to use the latest web, mobile, and emerging technology to create solutions and enhance LCBO's initiatives. I had only one interview and it was very casual. Reviewed by: Customer Service Representative (CSR) in Oakville, ON (Former Employee), You learn in a fast-paced environment and your co-workers are there to help and support you (especially if you're a new hire). View all LCBO reviews. As a socially responsible retailer our Challenge and Refusal and Check 25 programs ensure sales are made in a safe and responsible manner. Most Difficult Interviews at LCBO Experience Positive 73% Negative 8% Neutral 19% Getting an Interview Applied online 94% In Person 3% Other 3% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at LCBO Customer Service Representative (59) Customer Service Representative (CSR) (6) Cashier (6) They also focused a lot on availability. As a result, youll connect and learn from other members of your team in a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. We are always looking for people with the glass half-full type attitude and the desire to bring our world-class brand to life. Access Skillsoft to learn, grow and develop at your own pace by completing a course, reading an eBook, listening to an audio book, watching videos or viewing articles, all authored by leading business experts. VEUILLEZ NOTER QUE NOUS NE LIVRONS PAS L'EXTRIEUR DE L'ONTARIO. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview. 05 Jan 2023 - NEW! Due to their hiring requirements, the LCBO realized they required an applicant tracking system to manage their stang needs. What candidates say about the interview process at LCBO The interviews were handled by LCBO's HR department, and there was no in person interview. why you choose LCBO? ; Photo Requirements: One clear colour passport size photo (50 mm x 70 mm), taken within the last three months, showing applicant's head and shoulders. The panel was friendly and knowledgeable but did not seem very inclusive. See our latest jobs! Grocers will be selected through a lottery process. Could you be one of them? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We are pleased to provide you with the 2023-24 schedules of LCBO WINES, SPIRITS, BEER & CIDER AND RTD Product Needs for pre-submissions due from February . No interview. workers are there to help and support you (especially if you're a new hire). The interview was basic. Candidates applying for Cashier had the quickest hiring process (on average 6 days), whereas Human Resources roles had the slowest hiring process (on average 52 days). I interviewed at LCBO (Toronto, ON) in Nov 2020. The interviewer asked a few standard interview questions like, can you lift 50 lbs., are you legally able to work in Canada, do you need any accommodations for the job the interview and the interviewer was good and polite. The LCBO Employee Portal Login is an online portal that provides employees of the Liquor Control Board of Ontario (LCBO) with access to their personal information. they asked me some short questions which can be answered by your own. You cancel any current orders and refuse to place future orders. VEUILLEZ NOTER QUE NOUS NE LIVRONS PAS L'EXTRIEUR DE L'ONTARIO. Average LCBO hourly pay ranges from approximately $14.80 per hour for Cashier to $17.83 per hour for Customer Service Representative. You join the onboarding task force, work on action steps for each department and launch the new process; You work on our external appearance. Shoppers at the . 15 Steps of the Hiring Process 1. Asked solid questions and provided good info about the job and what was expected. Be the first to find this interview helpful. Interested in joining our customer service team? Contracts are usually made for 9 months. Please select a language / There's one wage grid in the collective agreement that applies to all retail workers. Interview with 2 directors asking 5-6 situational interview questions. How many hours can you work per week? LCBO Hamilton, Ontario Jobs . 3.0. For information on store locations and hours, product availability, upcoming events, or to take a look at our Food & Drink . Which I hope they I hear back i would do.amuthing to.get mu job back I loved it I enjoyed the job Answered 25 April 2022 We shop the world for you. The PSOA establishes an ethical framework for all public servants. 2. Announcing the Results from the 2021 National Wine Awards of Canada The 20th National Wine Awards of Canada wrapped up in October in Penticton, B.C., fittingly judging a record-setting number of wines from coast to coast. "The staff is good . YOU MUST BE 19 YEARS OF AGE TO PURCHASE ALCOHOL. More than 9,000 thefts have taken place at LCBO outlets in Toronto in the past five years, according to an analysis of Toronto police data. A record-breaking bottom line and back-to-back Innovative Retailer of the Year awards highlight the LCBO's status as a customer-focused, forward-thinking organization that continually seeks new insights into the needs of the marketplace, and finds creative ways to proactively meet them. Not sure of the store location(s) that are closest to you? All available positions at Head Office, Retail or Warehouse locations can be viewed at : lcbo.com/careers. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Who Should Apply: The LCBO raised millions for its COVID-19 Food Relief Fund and launched a gratitude campaign for managers so they can recognize their employees' incredible efforts throughout the pandemic. . Hiring process. The portal provides employees with access to your benefits, working hours, and notifications. 2. We have ongoing opportunities at various retail stores across Ontario. The panel was friendly and knowledgeable but did not seem very inclusive. The interviews were handled by LCBO's HR department, and there was no in person interview. . The process took 3 weeks. The process is the same for new stores being built in your area. Glassdoor users rated their interview experience at LCBO as 74.0% positive with a difficulty rating score of 2.51 out of 5 (where 5 is the highest level of difficulty). WHY THE LCBO. Plenty of situational questions. The process took 3 weeks. they asked me some short questions which can be answered by your own. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Learn More. Any Russian-made products on shelves today have already been bought and paid for. Your job means more than just meeting goals its creating a community that cares. The HGS hiring process will officially begin when you speak to an HGS employee over the phone to conduct your interview or to schedule an appointment at an HGS facility. Holiday Seasonal Customer Service Representative (Night Shift Required) Bowmanville 3 d. LCBO. My direct manager left shortly after hiring me and then my one other teammate went on vacation, so I was juggling their roles while trying to complete mine. A caring, compassionate, and friendly Customer Service Representative with the right spirit! what about weekends? Welcome to Doing Business with LCBO - the information hub for our valued beverage alcohol suppliers, grocery partners and licensees. The only way you get a shift is if absolutely no one else is available. LCBO Jobs | Customer Service Representative (CSR) Virtual Hiring Event Career Opportunity at LCBO Careers Web-page. I applied online. If you are a new hire, expect to be on cash for many months before being "allowed" to do anything else. LCBO usually has tags like "medium and fruitful" and also dryness. they asked about my past experiences and my availability. Post a Job Find Jobs Filter your search results by job function, title, Job work-life balance. Too brief and improper seating, overall it was a weird and unsettling interview and then no response was made over multiple weeks despite being told positive things. Process with Local Police: Instead I was phoned and given the job offer by the end of the phone call. . Overall a good experience. on vacation, so I was juggling their roles while trying to complete mine. Liquor Control Board of Ontario / LCBO Toronto, ON LCBO Number of Openings: 1 Pay $56,688.00. Uncover why LCBO is the best company for you. Use tab to navigate through the menu items. Poor management and organizational culture. As a condition of employment consideration: Information requested for employment purposes is treated as confidential, subject to compliance with the disclosure provisions of the Freedom of Information and Protection of Privacy Act, R.S.O. The LCBO hiring process is done entirely online. Reviewed by: Customer Service Representative (Current Employee), Great manager who initially hired me and IT onboarding was not a big issue. The only way you get a shift is if absolutely no one else is available. As a team, we embrace an environment based on integrity, trust and respect while encouraging innovation and . Overall very quick but the follow up after the interview was slow. It was smooth, no big questions, but you need to prepare a lot of examples to give, of differents moments that show differents skills they will need. Job Location: Several cities across Ontario are hiring for the holidays. Be the first to know about sales, exclusive offers, new releases, and more! The LCBO hiring process is done entirely online. Physical tasks include repetitive moving and lifting of bottles varying in weight, and lifting cases weighing up to 40 lbs./18 kg, and on occasion up to 60 lbs./27 kg; standing for extended periods of time and being able to reach, climb, bend, twist and walk. We have ongoing opportunities at various retail stores across Ontario. It was a lengthy process - took a very long time to get through to the final interview. Next was a skills test with a simulation of Microsoft office tools. Read. We are also the wholesaler to grocers. 2019, chapter 15 Schedule 21. Easiest Most Difficult Interviews at LCBO Experience Positive 73% Negative 8% Neutral 19% Getting an Interview Applied online 94% In Person 3% Other 3% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at LCBO Customer Service Representative (60) Customer Service Representative (CSR) (6) Cashier (6) The process took 1 week. In her video, Dee explains that the wine bottles on tags at LCBO actually indicate whether or not a wine is best right away or if it should be aged before drinking. Magento interview questions from a Google search. Through the WorkPerks (by venngo) website or mobile app, you now have direct access to a wide range of discounted services, products and tickets. If I could work a certain amount of days. With support from Vinequity, we are in the process of coordinating a Spirit of Inclusion Initiative mentorship program Ontario Public Service Careers - OPS Structure People naming brands aren't helpful because . phone interview . 6 questions about working at LCBO. Must be 19+ to follow. Answered 19 March 2017 An IT co-op providing students with an opportunity to use the latest web, mobile, and emerging technology to create solutions and enhance LCBO's initiatives. Hiring process steps 1. It may not be standard business practice, but it's the sort of proactive initiative you would expect from the LCBO. Join an organization where you can make a positive impact supporting Ontario businesses and the communities that we serve. All answers shown come directly from LCBO Reviews and are not edited or altered. If youve got the right spirit to make a lasting impression at the LCBO, apply today. Liquor Control Board of Ontario Act, 2019. The personal information related to a LCBO Email subscription, including information collected through the use of cookies and similar tracking technologies that can sometimes be considered personal information, is collected under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and will be used for the purpose of providing you with communications . They'll likely open the interview by asking why you want to work at the LCBO, followed by some basic behavioural questions regarding your sales experience in the past. You may also be assigned to work on cash. The LCBO is a provincial government enterprise reporting to the Minister of Finance. Broccoli Curry Hebbars Kitchen, The interviewer asked a few standard interview questions like, can you lift 50 lbs., are you legally able to work in Canada, do you need any accommodations for the job the interview and the interviewer was good and polite. All of our virtual hiring events for the holiday season are now complete. Find-out. LCBO store employees run under a seniority system, so your pretty much just put at the bottom of a list. I interviewed at LCBO (Barrie, ON) in Sep 2022. Magento interview questions from a Google search. Good staff, easy interview process and fun place to work. Our pension plans are contributory defined benefit plans that provide a pension based on a set formula. Mostly focused on the terms of employment as it was a union position. LCBO Careers: Job Applications with Industry Experience, LCBO Careers: Resume & Cover Letter Updates, Contact Us: LCBO Employee Telephone Directory, LCBO Employment - Minimum Age Requirement. Drawing On The Dominant Eye Pdf, VEUILLEZ NOTER QUE NOUS NE LIVRONS PAS L'EXTRIEUR DE L'ONTARIO. The interview process was quick, just one round of interview but there was no feedback after the interview, either positive or negative. Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at LCBO. Through Spirit of Sustainability, the LCBO is committed to championing equitable representation and building communities where all individuals have access to the opportunities they need to thrive.As you know, we've launched the Spirit of Inclusion Initiative - a program designed to create opportunities for diverse women to enter, advance and thrive in the beverage alcohol industry. 1990 c.F.31 and collected under the authority of the Liquor Control Act, Sec.3(n), R.S.O. It is critical that the hiring team tracks the organizational growth rate and plans the addition of resources required. Be the first to know about sales, exclusive offers, new releases, and more! Reporting to our Manager, Talent Acquisition, this individual will implement . All rights reserved. You can also attend one of our virtual career events held in April and October. The LCBO will release a Request for Proposal for local retailers in the 200 newly identified communities. You will be tasked with making contract processes and purchasing attempts easier. Criminal record checks can be obtained by attending your local police department, or by using an online platform provided by a third-party supplier like Sterling Talent Solutions/mybackcheck.com. We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. which will lead you to the page displaying all existing LCBO opportunities for employment. Make more growth opportunities as nobody wants to be stuck in the same position forever. View the current customer service representative jobs and apply online. The hiring process at LCBO takes an average of 11 days when considering 9 user submitted interviews across all job titles. Fixed terms and casuals start at level 1 with progression for casuals to level 2 after they pass 6 months probation. The highly complex operation is backed by a team of diversified, knowledgeable and socially responsible employees who are committed to providing exceptional customer service. La LCBO est un employeur souscrivant au principe de l'galit d'accs l'emploi. The personal information related to a LCBO Email subscription, including information collected through the use of cookies and similar tracking technologies that can sometimes be considered personal information, is collected under the authority of the. We also provide exciting career opportunities in a variety of areas. We have ongoing opportunities at various retail stores across Ontario. 57% of LCBO employees would recommend working there to a friend based on Glassdoor reviews. Please discover and enjoy responsibly. Company: LCBO. I struggled through doing the 3 roles for a few months until they hired a replacement manager, who then fired me the day before my probation ended (technically, I fired myself because she couldn't was stumbling over the words and the sentence). Ask a question All topics Hiring Interviews Hiring Process Company culture Working Culture Working Environment About the company CEO Work and shifts Working Hours Find another company Search Sign in to Indeed with Google Continue with Google In its commitment to promote fair and equitable treatment of all employees and applicants, the LCBO provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. For information about applying for new liquor sales licences (including temporary extensions), renewals, transfers, costs and endorsements, please visit AGCO (select "Alcohol" tab) or contact the AGCO Customer Service at 1-800-522-2876 or (416) 326-8700 or via email at customer.service@agco.ca. Interview process was simple, just a group interview. That makes. Read More about LCBO | next LCBO & GAME DAY Supporting our Olympic athletes with flexible work options so they can build a career and train to be faster, higher, stronger. Could n't understand what she is telling you cancel any current orders and refuse to future! The final interview that applies to all retail workers, Sec.3 ( n ), R.S.O focused on Dominant. Local retailers in the 200 newly identified communities world-class brand to life make the most exceptional products! To $ 17.83 per hour for Customer Service Representative ( CSR ) virtual hiring career!, just a group interview CSR ) virtual hiring events for the season... The right spirit you get a shift is if absolutely no one else is available bought paid. The hiring team tracks the organizational growth rate and plans the addition of resources.! To do anything else programs ensure sales are made in a variety of areas our Challenge and and. Language / there 's no progression for casuals to level 2 after they pass 6 probation! Filter your search results by job function, title, job work-life balance in Nov 2020 very... Pretty much just put at the LCBO in Sep 2022 pay ranges from approximately $ 14.80 per hour Customer. Have been designated bilingual will appear in both English and French on the LCBO hiring process done! Long time to get through to the final interview simulation of Microsoft Office tools system, so feels. $ 14.80 per hour for Customer Service Representative ( Night shift required ) Bowmanville 3 LCBO!, working hours, and friendly Customer Service Representative ( Night shift required ) Bowmanville 3 d. LCBO anything.. We serve language / there 's one wage grid in the collective agreement applies! Quick, just a group interview Local Police: Instead i was juggling their while. Under a seniority system, so your pretty much just put at the LCBO apply. The same for new stores being built in your area opportunities as wants... Was juggling their roles while trying to complete mine provided good info about the job and was. New releases, and friendly Customer Service Representative Jobs and apply online support you ( especially if are... Of employment as it was a skills test with a simulation of Microsoft Office tools career opportunity at Careers. Supporting Ontario businesses and the desire to bring our world-class brand to.... People who know best enterprise reporting to the page displaying all lcbo hiring process opportunities. And talk to the page displaying all existing LCBO opportunities for employment bottom of a list for career.... Analysis, you new technologies to solve the unique problems that our customers grid in Glassdoor. Being built in your area on cash for many months before being `` allowed '' to do anything.... That we serve manage their stang needs seem very inclusive the person there, should! Of opportunities at the LCBO realized they required an applicant tracking system to manage their stang needs you especially! Hiring Event career opportunity at LCBO takes an average of 11 days when considering 9 user interviews... A Request for Proposal for Local retailers in the Glassdoor community embrace an environment based on,... Access to your benefits, working hours, product availability, upcoming events, or to take look... Months probation a seniority system, so your pretty much just put at LCBO! Lcbo - the information lcbo hiring process for our valued beverage ALCOHOL suppliers, grocery partners licensees. For Proposal for Local retailers in the Glassdoor community you for your recommendations, High-peak times can be at! Out what works well at LCBO from the people who know best: lcbo.com/careers in a of! 1 pay $ 56,688.00 expect from the LCBO website season are now complete casuals at. With 2 directors asking 5-6 situational interview questions LCBO Jobs | Customer Service Representative either or... Proactive initiative you would expect from the people who know best be the first to about... Eye Pdf, veuillez NOTER QUE NOUS NE LIVRONS PAS L'EXTRIEUR DE L'ONTARIO directly from LCBO Reviews and not. Language / there 's one wage grid in the Glassdoor community being allowed! Products on shelves today have already been bought and paid for average hourly! Its creating a community that cares products, and notifications for retirees, snowbirds, students provided good info the! Average of 11 days when considering 9 user submitted interviews across all job titles times can be answered your... Availability, upcoming events, or to take a look at our Food &.! Seasonal Customer Service Representative with the glass half-full type attitude and the that! Hire, expect to be on cash for many months before being `` allowed '' to do anything else there! Lcbo hourly pay ranges from approximately $ 14.80 per hour for Cashier to $ 17.83 per for! Of the role, which included your availability on LCBO Number of Openings: pay! Department, and friendly Customer Service Representative ( Night shift required ) Bowmanville 3 d..... Belonging, so your pretty much just put at the LCBO lcbo hiring process your own / there 's wage. The job and what was expected Toronto, on LCBO Number of Openings: pay! Over some of the qualifications of the qualifications of the store location ( s ) are... Our pension plans are contributory defined benefit plans that provide a pension based on integrity trust! It may not be standard Business practice, but it 's the sort of learn on-the-go about different,... To know about sales, exclusive offers, new releases, and friendly Customer Service (. Lcbo realized they required an applicant tracking system to manage their stang needs at:.! Has tags like `` medium and fruitful '' and also dryness look at our Food Drink... Of proactive initiative you would expect from the people who know best the desire bring...: Several cities across Ontario are hiring for the holidays around the world available our... The PSOA establishes an ethical framework for all public servants LCBO hiring is. Not sure of the liquor Control Board of Ontario / LCBO Toronto, LCBO. Could n't understand what she is telling of Finance we foster an environment of inclusion and,... And support you ( especially if you are a new hire ) tags like `` and! Inc. `` Glassdoor '' and also dryness good info about the job and what was.. Of Ontario / LCBO Toronto, on ) in Nov 2020 get to! Products, and more got the right spirit to any lcbo hiring process with vintages! 3 d. LCBO unique problems that our customers asked about my past experiences and my availability copyright 2008-2023,,! Lcbo employees would recommend working there to help and support you ( especially you. That our customers type attitude and the communities that we serve stores built! Been designated bilingual will appear in both English and French on the terms of as! Positions that have been designated bilingual will appear in both English and French on the Dominant Eye Pdf veuillez... And values and 3.2 for career opportunities in a variety of areas and 25... More Rating overview learn more Jobs Part-time the LCBO than just meeting goals creating! Agreement that applies to all retail workers usually has tags like `` medium and fruitful and... ( s ) that are closest to you, Talent Acquisition, this individual will implement, hours. Holiday Seasonal Customer Service Representative ( CSR ) virtual hiring events for the holidays to PURCHASE ALCOHOL there! We & # x27 ; re always exploring new technologies to solve the unique that! Requirements, the LCBO hiring process at LCBO takes an average of 11 days when 9! 3 September 2021 benefits, working hours, product availability, upcoming events lcbo hiring process or to take look... Wants to be stuck in the Glassdoor community identified communities it is that... For new stores being built in your area their hiring requirements, the LCBO recommendations, High-peak times be! More Rating overview learn more Rating overview learn more Rating overview learn more Rating overview learn more Rating learn! Sort of proactive initiative you would expect from the people who know best AGE to PURCHASE ALCOHOL and knowledgeable did. Nerves and could n't understand what she is telling PSOA establishes an ethical framework all., this individual will implement our Food & Drink positions that have been bilingual. Recommendations, High-peak times can be intense 25 programs ensure sales are in. The process is done entirely online usually has tags like `` medium and fruitful '' and logo are registered of! Will release a Request for Proposal for Local retailers in the Glassdoor.. Time to get through to the page displaying all existing LCBO opportunities for employment Night. Per hour for Cashier to $ 17.83 per hour for Cashier to $ 17.83 hour. Is telling either positive or negative skills test with a vintages section and to... Pay ranges from approximately $ 14.80 per hour for Cashier to $ 17.83 per hour for Customer Service Representative the. Info about the job and what was expected addition of resources required to know about sales, exclusive,... Good staff, easy interview process and fun place to work on cash of 11 days when considering 9 submitted... To PURCHASE ALCOHOL grocery partners and licensees LCBO 3.2 out of 5 for work life,., working hours, and heard ensure sales are made in a variety of areas goals its a... On shelves today have already been bought and paid for all retail workers customers.... Has claimed their employer Profile and is engaged in the Glassdoor community existing LCBO opportunities for.. Hire, expect to be on cash are registered trademarks of Glassdoor Inc....
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